Context HelpIf you lose your way inside our Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A popup will appear. It includes in-depth info about all the operations that you can perform on that particular page. Each popup appears on the very same page so that you can swiftly get back to your work.
Video TutorialsWe have a vast range of how-to video clips explaining how to work with our web hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.If you can't discover the solution you need, examine our extensive Frequently Asked Questions database, which contains questions asked by real customers and provides real solutions. We constantly "revamp" our FAQ database with new Q&A's in order to cover all the new additions and innovations associated with our web hosting platform.
Ticketing SystemIf you still can't find the answer you searching for in the FAQ database either, we have a excellent team of client support engineers available 24-7-365 and eager to help you with any issue. Each trouble ticket you send will be answered within sixty minutes (the average support ticket response time being only 20 minutes), so you won't have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 216055
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com